Headquartered in is the top service provider for many top businesses in the San Diego area, with a national reach via any of our  world class partners. We are your one point of contact for all of your voice and data needs, large or small.

VOIP is an acronym that stands for Voice Over Internet Protocol. VOIP calling was implemented to replace expensive long distance telephone calls. In the initial stages VOIP Phone system calling was only possible using computers very soon many local San Diego businesses and naitonwide begin to utilize this revoluionalry technology . Both computers had to be equipped with a microphone, speaker and specialized software. Early systems were easy to install, use and weren’t very reliable. The network infrastructure wasn’t fully developed, and as result calls frequently had ‘dropouts’.

In the late 20th century as infrastructure networks were enhanced and business and home began getting access to broadband high speed internet access, VOIP calling made dramatic improvements. One of the leading companies in the field was Skype.

Today VOIP Business Phone System is possible on a standard telephone without using a computer and is being utilized extensively by San Diego Businesses. Your standard telephone is connected to VOIP gateway. This gateway takes your voice signal and breaks it down into a digital signal. Once the signal is in digital format it is broken down into smaller bits of data known as ‘packets’. In addition to the digitized voice each packet contains a destination address and reassembly instructions. These packets are identical to packets used for your current internet connection. The packet then travels across the internet to its destination lets say from San Diego to Los Angeles for example. Once the packet reaches it’s destination in San Diego it goes through another gateways and is converted back into an analog signal. This analog signal finishes by going through a Public Telephone Switch Network (PTSN) and to the phone of the person receiving a call.

Because VOIP Business Telephone Systems uses the internet to make calls the distance between the origin and destination is irrelevant regardless if your calling from San Diego to San francisco or San Diego to France. It costs the same for every call, no matter what the distance is between the two points. This makes VOIP calling more efficient and cost effective than convention calling plans. VOIP calling plans are based on the amount of time used or as a one flat rate which many San Diego businesses utilize.

The newer more advanced VOIP networks don’t need to interface with POTS (Plain Old Telephone System) they use specialized telephones developed specifically for IP Telephony. Instead of having a standard RJ45 telephone connection they will use network connection, to interface directly with the internet. These phones are completely portable and self contained. For example a business traveler can take his phone with him on trip from San Diego, plug it into a hotel internet connection in Chicago IL, and make calls the same way as if he or she was in their office.

As the quality of VOIP Business Phone Systems calling has been steadily improving, and as a result it is becoming more commonly used. New start up telecom business are receiving venture capital funding, and spending millions of dollars on infrastructure development and enhancement. Existing telecommunications giants like Verizon and WorldCom are also making large investments in VOIP Business Phone System technology. VOIP technology is going to revolutionize the way telecommunication companies do business.SSan Diego


3CX Phone System for Windows is an award-winning IP PBX that completely replaces your proprietary PBX, supports standard SIP soft/hard phones from any vendor, VoIP service providers and VoIP gateways to connect traditional PSTN lines. Add extensions or lines by adding standard SIP telephony equipment and save on consultants’ fees because of 3CX’ easy to use web-based administration. Overcome the limitations of outmoded hardware-based PBX systems, reduce costs significantly and add advanced communications features that will make your company more efficient and competitive!

Break free from expensive proprietary phone systems and move up to an open standard IP PBX that increases productivity of employees and IT staff and costs much less . Evolve your communications by enabling employee mobility: Calls can be made and answered seamlessly from outside the office and voice mail and faxes received via email. Globalize your business by connecting branch offices and re-directing local customer service numbers via the internet to your phone system at negligible cost.

San Diego VoIP Cisco phone system

For employees to communicate effectively with suppliers and customers in today’s competitive business environment, they need ready access to information, updated in real time. They also need to stay connected — to each other and to the business applications they use to do their jobs. With the right solution, your business can collaborate more effectively and problem-solve like never before.

The Cisco Unified Communications platform, a central part of the Cisco Smart Business Communications System (SBCS), is a unified communications appliance that provides voice and data communications, voicemail, automated attendant, video, security, and wireless capabilities while integrating with existing desktop applications such as calendar, email, and customer relationship management (CRM) programs. This easy-to-use solution and provides flexible deployment options based on your needs, supporting a wide array of IP phones, public switched telephone network (PSTN) interfaces, and Internet connectivity.

The Cisco Unified Communications Solution allows businesses to enhance how they reach, serve, and retain customers. It is a complete small business solution that gives your staff anytime, anywhere access to business information and applications, making it easier than ever to communicate with customers and each other. The UC solution can be configured with different devices based on your needs, including the Cisco Unified Communications Service, Cisco IP phones, Power over Ethernet (PoE) switches, wireless access points, approved third-party applications, and the Cisco Configuration Assistant for management.


FreePBX is a Linux based framework for building communications applications. FreePBX turns an ordinary computer located into a communications server. FreePBX powers IP PBX systems, VoIP gateways, conference servers and more. It is used by small businesses, large businesses, call centers, carriers and governments worldwide. There are more FreePBX  IP PBX’s in use than any other phone system on the market, please contact a IP Solutions Consultant to learn more. 

The FreePBX  Solution allows businesses to enhance how they reach, serve, and retain customers. It is a complete small business solution that gives your staff anytime, anywhere access to business information and applications, making it easier than ever to communicate with customers and each other. 

Understanding VoIP | San Diego leading VoIP provider

VoIP services convert your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination. VoIP can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter. In addition, wireless “hot spots” in locations such as airports, parks, and cafes allow you to connect to the Internet and may enable you to use VoIP service wirelessly.

A broadband (high speed Internet) connection is required. This can be through a cable modem, or high speed services such as DSL or a local area network. A computer, adaptor, or specialized phone is required. Some VoIP services only work over your computer or a special VoIP phone, while other services allow you to use a traditional phone connected to a VoIP adapter. If you use your computer, you will need some software and an inexpensive microphone. Special VoIP phones plug directly into your broadband connection and operate largely like a traditional telephone. If you use a telephone with a VoIP adapter, you’ll be able to dial just as you always have, and the service provider may also provide a dial tone.

Some VoIP providers offer their services for free, normally only for calls to other subscribers to the service. Your VoIP provider may permit you to select an area code different from the area in which you live. It also means that people who call you may incur long distance charges depending on their area code and service.

Some VoIP providers charge for a long distance call to a number outside your calling area, similar to existing, traditional wireline telephone service. Other VoIP providers permit you to call anywhere at a flat rate for a fixed number of minutes.

Depending upon your service, you might be limited only to other subscribers to the service, or you may be able to call anyone who has a telephone number – including local, long distance, mobile, and international numbers. If you are calling someone who has a regular analog phone, that person does not need any special equipment to talk to you. Some VoIP services may allow you to speak with more than one person at a time.

Some VoIP services offer features and services that are not available with a traditional phone, or are available but only for an additional fee. You may also be able to avoid paying for both a broadband connection and a traditional telephone line.

If you’re considering replacing your traditional telephone service with VoIP, there are some possible differences:

Some VoIP services don’t work during power outages and the service provider may not offer backup power.

Not all VoIP services connect directly to emergency services through 9-1-1.

VoIP providers may or may not offer directory assistance/white page listings.

Some VoIP service providers offer services that can be used wherever a high speed Internet connection available. Using a VoIP service from a new location may impact your ability to connect directly to emergency services through 9-1-1.

Only if your service requires you to make calls using your computer. All VoIP services require your broadband Internet connection to be active.

If you have a special VoIP phone or a regular telephone connected to a VoIP adapter, the phone will ring like a traditional telephone. If your VoIP service requires you to make calls using your computer, the software supplied by your service provider will alert you when you have an incoming call.

In June 2005 the FCC imposed 911 obligations on providers of “interconnected” VoIP services – VoIP services that allow users generally to make calls to and receive calls from the regular telephone network. You should know, however, that 911 calls using VoIP are handled differently than 911 calls using your regular telephone service.

In addition, the FCC requires interconnected VoIP providers to comply with the Communications Assistance for Law Enforcement Act of 1994 (CALEA) and to contribute to the Universal Service Fund, which supports communications services in high-cost areas and for income-eligible telephone subscribers.

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